Develop and lead technical service team inPC Nanjing to service relative products globally, and support technical service teams in Yokohama and Nashik. Together with marketing team, support PSD business growth in the region.

• Monitor andtake actions to achieveglobalService Operation KPI targetsin the region, including execution of safety campaigns,service certification etc.

• Enhance competencedevelopmentof CC technicians by supports on technical or certification training courses inthe region.

• Develop drill master to support global Chinese contractors worldwide to win more business opportunities.

• Lead PSD some product development activities, including local unique filter, localization of global test bench etc .

• Build the pre-sales and after-sales support and resources structure of basic line rock drills towards OEM and tap hole customers in China market.

• Collaborate closely with CC PSD business line managers and service managers from service perspective in the region.

Lead MRS business line to achieve the local goals for parts and service business, and support the development of MRS hubs in Nashik and Yokohama.

• Interpret and implementdivisional market strategiesand plans for aftermarket productsin PCNanjing, and to CCs in the region, together with RBMand marketing team.

• Support the improvement of operational excellence in MRS Hubs, DC and CCs in the region.

• Develop efficiency ofMRSbusiness line and follow up financial and non-financial KPIs.

• Tunnel field input back into PC and take actionsto enhance customer satisfactiontogether with all business lines.

• Ensure MRS participation in product development projects atearly stage to support time-to-market target and implement design-for-aftermarket concept.

• Coordinate MRS Business Review Meeting and monitor theprogress of the action plans.

Lead and developtechnical service team tosupportall the products produced in PC Nanjing globally.

• Implement sustainable globaltechnical support strategy with support matrix installed.

• Follow updepartment KPIs, and tracemonthly financial results with a cost awareness approach.

• Manage and develop service engineers to support CCs and customers with the right altitude andqualified knowledge& skills.

• Collaborate with marketing, R&D and CCs in product development projects, Product Boards and CPIs.

• Create a culture of knowledge share within the team and also external functions.

Lead serviceengineers to support thequality improvement ofmachines produced in PC Nanjing.

• Drive quality improvement of URE rigs and loaders by analyzing warranty trends andorganizing FSM Meetings.

• Join new product development projects toincrease serviceability, andlead field trial of prototypes to verify and validate new designs.

• Conduct startups and technicalsupport toCC to winbest chancesfor URE productsin the market.

Aerosun Morita,Sino-Japan jointventure,designs and manufacturesspecial trucks for garbage recycling and environmental sanitation. I was responsiblefor hooklift garbage truck series in R&D team.

• Maintainthe existing5-ton and 8-ton hooklifts to extend product life cycle and competitiveness.

• Lead product development projects of 2-ton and 10-ton hooklifts to increase depth of the product portfolio.

• Deal with special orders to offer Customized Engineered Solutions, incl. anti-corrosive hooklift dumpers.

• Support sales team in market penetration and development activities to increase the hooklift revenue from 5M to 15M CNY within 3 years.

• Map the global presence of Chinese customers and discuss the potential business needs.

• Establish the talent pool by project promotion, interviews, competence mapping.

• Create and implement the structured training courses to enhance the competence of participants.

• Transfer competent sales or technicians to global CCs whenever needed.

• 3 service technician were successfully transferred to Zambia, Congo. More interests are on cooking.

Acceptthe mission fromlocalmanagement team toestablish and develop Prototype Lab to support the aggressive Time to Market target of new development projects. Prototype Lab dedicate to prototype assembly, testing, verification and validation etc.

• Finalizethe mission, targets and scopesfor Prototype Labtogether with all the stakeholders.

• Setup the organization byidentifying theprofiles of the different roles, recruiting andtraining.

• Make the facilities ready for projects, incl. workstation, tools, fixtures, and etc.

• Digitize PSM reporting, test requests, Design for Assembly and equipment daily inspection etc.

• Integrate measurement engineering team towards higher efficiency and smart solution.

• Extend the support to Hub CES, DC Nanjing sets, rebuilds of CC China, etc.

• 18 prototypes built in the past 3 years with assembly & test duration to shorten less than 7 weeks in average by agile approaches.

Take the assignment from MRS Business LineManager to coordinate theSHEQ related activities.

• Reportthe incidents, near miss, accidentsandsafety suggestions.

• Support SHEQ related activities, incl. hazard identification, risk assessment, safety training, audits, safety day, and fire drill etc.

• Awarded as Best Practice of Safety Awareness in the year 2013and 2016.