Letter of self recommendation

- RESUME -

—— 博学、审问、慎思、明辨 ——
PERSON RESUME
Personal 
May 4, 1995
Guangzhou
176000176000
me@huanzhucv.com
姓名
huanzhucv
I am confident that my experience, skills, and passion for customer service make me an ideal candidate for any customer service role.
Objective
Full-time
Female
Guangzhou
negotiabl
within one week
Education
2018.09 - 2023.05 
Sichuan University 
Bachelor of Arts in English
GPA: 3.7/4.0,Customer Service Management, Marketing, Business Ethics, Human Resource Management,Received the "Outstanding Student" award in 2018。
报考信息
初考成绩
总分
总分成绩
工作经验
2018.09 - 2023.05
ABC Company (2020-present)
Customer Service Representative
  • Respond to customer inquiries via phone, email and chat, providing accurate and timely solutions to their problems;
  • Resolve customer complaints and escalate issues when necessary;
  • Collaborate with other departments to improve the overall customer experience;
  • Meet and exceed monthly performance targets for customer satisfaction and resolution time;
  • Conduct customer surveys and provide feedback to management for continuous improvement;
  • Successfully reduced customer complaints by 20% within 6 months of employment

实习经验
项目经验
校园经历
荣誉奖项
  • Proficient in Microsoft Office and CRM software Certificate in Business English, Sichuan University (2019) 
  • Certificate in Customer Service, American Customer Service Association (2020) 
  • Certificate in Project Management, Project Management Institute (2021) 
  • Certificate in Digital Marketing, HubSpot Academy (2022)
Evaluation
I am a highly motivated and dedicated customer service professional with a passion for providing exceptional service. I am a quick learner, possess strong attention to detail, and thrive in a fast-paced environment. I am committed to exceeding customer expectations and ensuring their satisfaction.
技能特长
篇幅不要太长,注意结合简历整体的美观度,我的技能特长应做到突出自身符合目标岗位要求的“卖点”,避免过多使用形容词,而应该通过数据及实例来对自身价值进行深化。
添加技能特长
兴趣爱好
篇幅不要太长,注意结合简历整体的美观度,我的技能特长应做到突出自身符合目标岗位要求的“卖点”,避免过多使用形容词,而应该通过数据及实例来对自身价值进行深化。
添加兴趣爱好

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